Shipping policy
Fast, safe, and reliable delivery across the Gulf region.
At thedesertcartofficial, we aim to deliver your orders quickly and efficiently throughout the UAE and Saudi Arabia. Below are our current shipping guidelines:
📦 Shipping Destinations
We currently ship to:
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🇦🇪 United Arab Emirates (UAE)
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🇸🇦 Kingdom of Saudi Arabia (KSA)
🚚 Processing Time
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All orders are processed within 1–2 business days
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Orders placed on weekends or public holidays are processed on the next business day
📍 Estimated Delivery Times
Location | Estimated Delivery Time |
---|---|
🇦🇪 UAE | 1–3 business days |
🇸🇦 KSA | 3–5 business days |
Note: Delivery times may vary depending on your location and courier service availability.
💳 Shipping Charges
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UAE: AED 15
→ Free shipping on orders above AED 150 -
KSA: SAR 20
→ Free shipping on orders above SAR 200
Final shipping costs are calculated automatically at checkout.
🧾 Order Tracking
Once your order is shipped, you'll receive a confirmation email with a tracking number so you can monitor your delivery in real time.
🛑 Delays & Exceptions
Although we strive for timely deliveries, delays may occur due to:
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Customs clearance
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Weather conditions or public holidays
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Courier delays beyond our control
We appreciate your understanding and patience in such cases.
📨 Incorrect Address Policy
Please ensure all shipping details are accurate at the time of checkout.
📌 thedesertcartofficial is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
💬 Need Assistance?
We're here to help with any shipping or delivery questions.
📧 Email: thedesertcartofficial@gmail.com
📱 Instagram: @thedesertcartofficial
📍 Shipping available in: UAE & Saudi Arabia